Question 1

What does the White Water Restaurant Management platform do?

Accepted Answer

It is an all-in-one internal operations platform for White Water Bar & Grill and WW Rooftop Social. It covers employee scheduling, shift swaps, time-off requests, team messaging, Toast POS sales analytics, Gusto payroll integration, Sysco invoice processing, and an AI assistant powered by multiple AI providers.

Question 2

Which AI providers does the AI assistant support?

Accepted Answer

The AI assistant supports 7 providers: Claude (Anthropic), GPT-4o (OpenAI), Grok 2 (xAI), Gemini 1.5 Flash (Google), Sonar Pro (Perplexity), Mistral Large, and Cohere Command R+. Managers can compare responses across all providers simultaneously.

Question 3

How does scheduling work in the platform?

Accepted Answer

Managers build schedules using day, week, or month calendar views with preset shift times. Shifts go through a draft-to-published workflow. Employees can drop shifts, pick up open shifts, and submit swap requests that require two-step approval (employee plus manager).

Question 4

What Toast POS data is available in the platform?

Accepted Answer

The platform connects to Toast POS for real-time sales data, labor costs, order history, item-level sales, and menu data across both restaurant locations. Sales forecasting uses day-of-week historical patterns from Toast data.

Question 5

Who can access the management platform?

Accepted Answer

Access is role-based. Owners have full access to both locations and all features. Managers have location-scoped access to scheduling, employee management, and analytics. Employees can view their schedules, submit time-off requests, and use team messaging.

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